TERMS - USER AGREEMENT

Effective as of Monday, January 1, 2018

EFFECTIVE DATE

This User Agreement is effective as of Saturday, January 1st, 2018

TERMS

Welcome to PILOTNICK.COM. The PILOTNICK.COM website and services (collectively the “Site”) are operated by PILOTNICK Publishing, Ltd. (“PILOTNICK”, “we”, “us”, “our”). The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the Site constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference. The Site is an Aviation Education Website which includes but is not limited to: offering content (for purchase) for FAA Flight Instructor Certification. Additionally, the website offers Textbooks, Online Courseware, Flight Maneuver Guides, and other products not specifically stated here.  These Terms of Use are effective as of January 1st, 2018. We reserve the right to change these Terms of Use from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this site and these Terms of Use periodically and to be aware of any modifications. Your continued use of this site after such modifications will constitute your acknowledgment of the modified Terms of Use and agreement to abide and be bound by the modified Terms of Use.

PRIVACY

Your use of the Site is subject to our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

ELECTRONIC COMMUNICATIONS

Visiting the Site, sending emails, or submitting support tickets to us constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

ACCEPTED PAYMENT METHODS

PILOTNICK only accepts electronic payments (Credit Cards and/or Debit Cards). We reserve the right to refuse any payment, at any time, for any reason. Moreover, we do not accept cash, money orders, or personal checks of any kind, due to the risk associated with such methods of payment.

YOUR CUSTOMER ACCOUNT

If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that PILOTNICK is not responsible for third party access to your account that results from theft or misappropriation of your account. PILOTNICK and its associates reserve the right to refuse or cancel service, terminate accounts, remove or edit content (including content that has been submitted by the user) at our sole discretion. Furthermore, you agree to remain respectful and professional at all times while interacting with personnel associated with PILOTNICK, which includes, but is not limited to, the interactions with persons over the telephone, and other electronic means like Chat, Email, and Support Tickets. If at any time you become abusive or engage in crude behavior towards a representative of PILOTNICK, we will have the right to terminate your customer account, block you from our website, and cease all dealings with you. If you are blocked due to improper behavior, you will not receive a refund of any kind after services have been rendered. PILOTNICK DOES NOT KNOWINGLY COLLECT, EITHER ONLINE OR OFFLINE, PERSONAL INFORMATION FROM PERSONS UNDER THE AGE OF THIRTEEN.

CONTENT REPRODUCED FROM WITHIN PUBLIC DOMAIN

The Complete CFI Binder Series of products, Kneeboard Reference Guide, Online Courseware, and other products which are licensed by PILOTNICK include data derived from various FAA Publications. FAA Publications are within the public domain. Each lesson plan within our works cite where the source material within the content was derived. We believe that proper education begins with using proper source material, which is why we have utilized many FAA resources to help build our educational content.

COPYRIGHT POLICY

COPYRIGHT © 2014-2018 PILOTNICK PUBLISHING, LTD. ALL RIGHTS RESERVED.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content appearing on our Site or within our products infringes the copyright or other intellectual property rights of others (“Infringement”). Select graphics, which have been reproduced within our products have been reproduced with permission from the original copyright holder(s). If you are a copyright owner or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, you must submit your notice in writing to the attention of “Copyright Infringement” mailed to the address listed below. You must include in your notice a detailed description of the alleged Infringement, along with supporting evidence. You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any content has infringed your copyright. Please promptly mail all copyright inquiries to our corporate headquarters address listed below:

PILOTNICK Publishing, Ltd.
ATTN: Copyright Infringement
1515 Wynkoop Street, Suite 360
Denver, Colorado 80202-5560

CANCELLATION/REFUND POLICY

  • E-BOOK PURCHASE: The e-books which are sold by PILOTNICK are the Intellectual Property (IP) of PILOTNICK Publishing, Ltd. and are subject to the Terms and the license provided below.Because said products are delivered to you in electronic format, once downloaded, they cannot be returned to us. We do not offer refunds of any kind on e-book purchases. The moment that you initiate the download process on our server, you are taking Final Delivery of the product. We do not offer refunds on downloadable electronic content because we have no way to monitor who is using our Intellectual Property after it is downloaded from our server. Therefore, all sales on e-book products are final, and no refunds of any kind, under any circumstances, will be provided.
  • COURSEWARE PURCHASE: PILOTNICK guarantees customer satisfaction with our Online Courseware. We offer a 14-Day Money-Back Guarantee on Non-Bundled À La Carte Courseware sold on our website. The 14-Day Money-Back Guarantee is only offered on À La Carte Courseware. We do NOT offer a Money-Back Guarantee on Bundled Courseware. Bundled Courseware is Courseware that is part of a ground training program. It’s easy to distinguish between À La Carte Courseware and Bundled Courseware. À La Carte Courseware is priced under $75 USD and covers one single topic. Bundled Courseware will be priced above $75 USD and will cover many different topics.

TAKING DELIVERY OF PRODUCTS

After payment approval, you will be redirected to your “Customer Account.” You will find all download links located under the “Downloads Tab” on said page of our website. Clicking or tapping on said download links will initiate the product download connection between our server and your device. UPON SUCCESSFULLY DOWNLOADING YOUR PURCHASE, YOU ARE TAKING FINAL DELIVERY OF THE PRODUCT. PRODUCT SUPPORT PROVIDED BY PILOTNICK WILL TERMINATE IMMEDIATELY AFTER THE SUCCESSFUL DOWNLOAD OF SAID PRODUCT ON YOUR DEVICE. WE DO NOT PROVIDE ANY SUPPORT PAST THIS POINT, OUR CUSTOMER IS RESPONSIBLE FOR ENSURING THAT OUR PRODUCTS CAN BE INSTALLED ON THEIR DEVICES, CAN BE SUCCESSFULLY PRINTED ON THEIR PRINTING EQUIPMENT, AND CAN BE OPENED BY THEIR TYPE OF DEVICE.

LIMITATIONS ON PRODUCT DOWNLOAD

You are permitted to download your content up to five (5) times, after exceeding said limit, you will no longer be authorized to download additional copies of the product. If you require additional downloads, please contact us, and special provisions will be made to authorize your account for additional downloads. EACH TIME A PRODUCT UPDATE IS RELEASED, YOUR DOWNLOAD LIMIT IS RESET TO ZERO AND YOU ARE AUTOMATICALLY GRANTED FIVE (5) NEW DOWNLOADS TO OBTAIN THE UPDATE. PILOTNICK will work with you in the event of a technical problem, which may have prevented you from downloading your content. Downloads are intentionally limited to prevent abuse of and to maintain the integrity and security of our products.

THE COMPLETE CFI BINDER SERIES USER LICENSE

The Complete CFI Binder Series requires a user license. The Complete CFI Binder Series of Products remains the property of PILOTNICK. YOU DO NOT OWN THE COPY OF THE COMPLETE CFI, CFII, OR MEI BINDER THAT YOU HAVE DOWNLOADED FROM OUR WEBSITE. You have simply paid for “the right to use” said product (a user license which is valid for a one-year period). Said user license is granted to one person (the name of the customer whose account the product was downloaded from). This license data will be imprinted at the bottom of all pages within The Complete CFI Binder Series, at the time of download. YOU DO NOT PHYSICALLY OWN THE COPY OF THE COMPLETE CFI BINDER SERIES THAT YOU HAVE DOWNLOADED FROM PILOTNICK PUBLISHING, LTD. YOU ARE SIMPLY BEING GRANTED “PERMISSION” AND THE “RIGHT” TO USE SAID PRODUCT. CUSTOMERS WHO CANCEL THEIR PREMIUM UPDATE SUBSCRIPTION (AFTER THE FIRST-YEAR PERIOD) WILL LOSE ACCESS TO PUBLICATION UPDATES, PRODUCT DOWNLOAD PERMISSIONS, AND THE ABILITY TO USE THE DOWNLOADED COPY OF THE COMPLETE CFI BINDER SERIES.

PREMIUM UPDATE SUBSCRIPTION (THE USER LICENSE)

Enrollment in the Premium Update Subscription by PILOTNICK is required to possess a user license for the right to possess and use our intellectual property (THE COMPLETE CFI BINDER SERIES). All customers who initially purchase a download license for The Complete CFI Binder Series are provided with a one-year, free trial period. This one-year period begins from the original date of purchase. THIS IS A PERPETUAL SUBSCRIPTION WHICH WILL CHARGE THE CREDIT CARD PROVIDED ON YOUR CUSTOMER ACCOUNT ON AN ANNUAL BASIS. BILLING WILL ONLY STOP WHEN A CANCELATION ACTION IS INITIATED BY YOU, OUR CUSTOMER.

A CANCELATION ACTION CAN BE EXECUTED BY YOU, OUR CUSTOMER, AT ANY TIME BY GOING TO YOUR CUSTOMER ACCOUNT AT HTTPS://WWW.PILOTNICK.COM/MY-ACCOUNT/ THEN CLICKING ON THE SUBSCRIPTIONS TAB, AND SUBSEQUENTLY INITIATING CANCELLATION OF SAID SUBSCRIPTION. CUSTOMERS WHO DO NOT CANCEL THEIR SUBSCRIPTION PRIOR TO THE RENEWAL DATE (ONE YEAR FROM THE ORIGINAL DATE OF PURCHASE) WILL BE BILLED THE CURRENT GOING RATE FOR RENEWAL AS LISTED ON THE SITE, FOR AN ADDITIONAL YEAR TO RETAIN THEIR USER LICENSE, RECEIVE PRODUCT UPDATES, AND DOWNLOAD PERMISSIONS. NO REFUNDS WILL BE PROVIDED TO CUSTOMERS WHO HAVE FAILED TO CANCEL THIS SERVICE, FOLLOWING THE 1-YEAR TRIAL PERIOD.

LINKS TO THIRD PARTY SITES/THIRD PARTY SERVICES

The Site may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of PILOTNICK and PILOTNICK is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. PILOTNICK is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by PILOTNICK of the site or any association with its operators. Please see the enclosed PRIVACY POLICY for additional information.

Certain services made available via the Site are delivered by third party sites and organizations. By using any product, service or functionality originating from the Site, you hereby acknowledge and consent that PILOTNICK may share such information and data with any third party with whom PILOTNICK has a contractual relationship to provide the requested product, service or functionality on behalf of the Site’s users and customers.

NO UNLAWFUL OR PROHIBITED USE/INTELLECTUAL PROPERTY

You are granted a non-exclusive, non-transferable, revocable license to access and use the Site strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to PILOTNICK that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Site, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of PILOTNICK or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. PILOTNICK content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of PILOTNICK Publishing, Ltd. and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of PILOTNICK or our licensors except as expressly authorized by these Terms.

USE OF COMMUNICATION SERVICES

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large, with a group, or privately with PILOTNICK Customer Service (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

PILOTNICK has no obligation to monitor the Communication Services. However, PILOTNICK reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. PILOTNICK reserves the right to terminate your access to any and all Communication Services at any time without notice for any reason whatsoever PILOTNICK reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in PILOTNICK’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. PILOTNICK does not control or endorse the content, messages or information found in any Communication Service and, therefore, PILOTNICK specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized PILOTNICK spokespersons, and their views do not necessarily reflect those of PILOTNICK. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

MATERIALS PROVIDED TO PILOTNICK.COM OR POSTED ON ANY PILOTNICK WEB PAGE

PILOTNICK does not claim ownership of the materials you provide to the Site (including feedback and suggestions) or post, upload, input or submit to any PILOTNICK Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting PILOTNICK, our affiliated companies and our necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. No compensation will be paid with respect to the use of your Submission, as provided herein. PILOTNICK is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in PILOTNICK’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

THIRD PARTY ACCOUNTS

You will be able to connect your PILOTNICK account to third party accounts. By connecting your PILOTNICK account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want information about you to be shared in this manner, do not use this feature.

INTERNATIONAL USERS

The Site is controlled, operated and administered by PILOTNICK Publishing, Ltd. from our corporate office in Denver, Colorado, United States of America. If you access the Site from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the PILOTNICK Content accessed through the Site in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Export Controls

Software available on or through this site is subject to United States Export Controls. No software from this site may be downloaded or exported (a) into (or to a resident of) Iraq, Libya, North Korea, Iran, Syria, or any other country which the United States has embargoed goods; or (b) anyone on the United States Treasury Department’s list of Specially Designated Nationals or the United States Commerce Department’s Table of Deny Orders. By downloading or using the software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country listed above or of any such country listed on any list named above.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless PILOTNICK, it’s officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site, services, products, or any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. PILOTNICK reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with PILOTNICK in asserting any available defenses.

ARBITRATION

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrators’ award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regard to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including Tort claims that are a result of these Terms. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms.

CLASS ACTION WAIVER

Any arbitration under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Employer agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

LIABILITY DISCLAIMER

THE INFORMATION, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PILOTNICK PUBLISHING, LTD. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. YOU UNDERSTAND AND AGREE THAT THE PRODUCTS PROVIDED BY PILOTNICK, ABSOLUTELY WILL NOT REPLACE THE PREREQUISITE AND NECESSITY FOR ACTUAL FLIGHT AND GROUND TRAINING PROVIDED BY AN APPROPRIATELY RATED FAA FLIGHT INSTRUCTOR. THE PRODUCTS PROVIDED ON OUR WEBSITE SHALL ONLY BE USED TO SUPPLEMENT FLIGHT AND GROUND EDUCATION.

PILOTNICK PUBLISHING, LTD. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. PILOTNICK PUBLISHING, LTD. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PILOTNICK PUBLISHING, LTD. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, FAA PRACTICAL EXAMINATION FAILURE, INJURY, DEATH, OR DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF PILOTNICK PUBLISHING, LTD. OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND DISCONTINUE USING OUR PRODUCTS IMMEDIATELY.

TERMINATION/ACCESS RESTRICTION

PILOTNICK reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Colorado and you hereby consent to the exclusive jurisdiction and venue of courts in Colorado in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and PILOTNICK as a result of this agreement or use of the Site. PILOTNICK’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of PILOTNICK’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by PILOTNICK with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and PILOTNICK with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and PILOTNICK with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

CHANGES TO TERMS

PILOTNICK reserves the right, in its sole discretion, to change the Terms under which the Site is offered. The most current version of the Terms will supersede all previous versions. PILOTNICK encourages you to periodically review the Terms to stay informed of our updates. IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST IMMEDIATELY STOP USING OUR PRODUCTS AND OUR WEBSITE.

YOU MUST AGREE TO THESE TERMS

CUSTOMERS ARE REQUIRED TO “ACCEPT” THESE TERMS. YOU MUST PHYSICALLY SELECT A “CHECK-BOX” ON CHECKOUT STATING THAT “YOU ACCEPT” OR YOUR ORDER WILL NOT BE PROCESSED OR ACCEPTED. BY CONTINUING WITH ORDER PLACEMENT, YOU ARE CONFIRMING THAT YOU HAVE READ, AND HAVE AGREED WITH ALL TERMS OUTLINED HEREIN, WHICH INCLUDES OUR END USER LICENSE AGREEMENT (EULA), AND PRIVACY POLICY.

CONTACT INFORMATION

PILOTNICK welcomes your questions or comments regarding our Terms of Sale, End User License Agreement, or Privacy Policy. If you have questions, please contact our corporate office by using the information provided below:

PILOTNICK Publishing, Ltd.
1515 Wynkoop Street, Suite 360
Denver, Colorado 80202-5560
(303) 872-0566

END USER LICENSE AGREEMENT (EULA)

Effective as of Monday, January 1st, 2018

EFFECTIVE DATE

This End User License Agreement (EULA) is effective as of Monday, January 1st, 2018.

END USER LICENSE AGREEMENT

The Complete CFI Binder, Complete CFII Binder, or Complete MEI Binder (including the different publication editions) together with accompanying documentation is each a “Subscription Product” that is licensed to you and not sold. This ELUA also applies to other products that are licensed to you through our website (“Other Products” or collectively with Subscription Products, “Products”).All Products are protected by copyright laws and treaties, as well as laws and treaties concerning other applicable forms of intellectual property. PILOTNICK Publishing, Ltd. or its subsidiaries, affiliates, and suppliers (collectively “PILOTNICK”) own intellectual property rights in the Products that may or may not be associated with a direct subscription. Your license to download and use the Subscription Product as an end user of a Product is subject to these rights and to all the terms and conditions of this End User License Agreement (“Agreement”).

ACCEPTANCE

YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT BY SELECTING THE “ACCEPT” OPTION AND DOWNLOADING ANY SUBSCRIPTION PRODUCT OR OTHER PRODUCT. BY SUBMITTING YOUR ORDER ON OUR WEBSITE, YOU ARE REQUIRED TO REVIEW OUR LEGAL PAGE WHICH CONTAINS THIS EULA AND OTHER TERMS AND CONDITIONS. AFTER REVIEWING SAID LEGAL PAGE, YOU MUST PHYSICALLY CLICK ON A MANDATORY “AGREE” RADIO BUTTON BEFORE YOUR ORDER WILL BE PROCESSED. BY CONTINUING TO PLACE YOUR ORDER, DOWNLOADING, USING, OR PRINTING THE SUBSCRIPTION PRODUCT, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ, AND DO AGREE TO THIS END USER LICENSE AGREEMENT. IF YOU DO NOT AGREE, YOU MUST NOT CONTINUE SUBMITTING YOUR ORDER, YOU MUST NOT INSTALL, USE, OR PRINT THE SUBSCRIPTION PRODUCT IN ANY WAY. IF YOU HAVE ALREADY DOWNLOADED THE SUBSCRIPTION PRODUCT, YOU MUST DELETE IT FROM YOUR DEVICE IMMEDIATELY. YOU ALSO UNDERSTAND THAT YOU WILL NOT BE GIVEN A REFUND.

LICENSE GRANT

This Agreement is a non-exclusive license for personal, private use of a Subscription Product during the term of the Agreement as follows: The license allows you to download a single copy of the Subscription Product a maximum of five (5) times until the next update is released. Each time an update is released, you are granted an additional five downloads. Downloads will continue to be granted until the subscription is canceled. Once the subscription is canceled, downloads will be removed from your customer account once the termination date for your subscription has been reached. Subscription Termination occurs one year from the date of original purchase or date of the last subscription renewal.

EACH COPY OF A COMPLETE CFI BINDER PRODUCT IS A SUBSCRIPTION SUBJECT TO ITS OWN LICENSE AND FEE.

EXAMPLE – YOU PURCHASE A COPY OF THE COMPLETE CFI BINDER, C172-RG EDITION; THIS REQUIRES A USER LICENSE. YOU ALSO PURCHASE A COPY OF THE COMPLETE CFI BINDER, PA-28R-201 EDITION; THIS ALSO REQUIRES A USER LICENSE. IN THIS EXAMPLE. YOU ARE REQUIRED TO PAY FOR TWO SEPARATE LICENSES, EACH OF WHICH INCURS A SEPARATE FEE.

You are permitted to install a maximum of four (4) individual copies, per Subscription Product, simultaneously, on any devices that you personally own, so long as they remain in your possession, for your personal use, only. In addition, you are permitted to make one archival copy, per Subscription Product. The archival copy may only be used for emergency recovery purposes (reinstallation of a Subscription Product, following a device failure). The archival copy must be stored on a medium other than a computer hard drive. The license being granted to you is for personal use only. This license prohibits the commercial use of the Subscription Product in any way. Furthermore, you understand that you are being granted a single license for private use only. You are not permitted to share copies of the Subscription Product with anyone, except yourself, the original subscriber. For information regarding commercial licensing of the Subscription Product, please contact our corporate headquarters at the address listed below:

PILOTNICK Publishing, Ltd.
1515 Wynkoop Street, Suite 360
Denver, Colorado 80202-5560
(303) 872-0566

RESTRICTIONS ON TRANSFER

Without first obtaining the express written consent of PILOTNICK, you may not assign your rights and obligations under this Agreement, or redistribute, encumber, modify, sell, rent, lease, sublicense, or otherwise transfer your rights to the Subscription Product.

RESTRICTIONS ON USE

You are restricted to downloading any Subscription Product a maximum of five (5) times after initial subscription. Thence, a maximum of five (5) times after any update to the Subscription Product is published, so long as you remain a subscriber.

You are permitted to install a maximum of four (4) individual copies, per Subscription Product, on any devices that you personally own, so long as they remain in your possession, for your personal use, only. In addition, you are permitted to make one archival copy, per Subscription Product. You are not permitted to share copies of the Subscription Product with anyone, except yourself, the original subscriber. You are prohibited from using our products for commercial use in any way. You may not copy or modify any of our products in any way (with the exception to annotating e-books for personal study). You may not use, copy, or simultaneously install any Subscription Product on more than four (4) devices which are personally owned by you, and are personally used by you. Nor are you permitted to copy, transfer, or install the Subscription Product on a device which is not owned by you. Furthermore, you are absolutely prohibited from permitting persons other than yourself from using, downloading, accessing, or printing a copy of said Subscription Product. You will not share the Subscription Product with anyone other than the original license-holder (the original license-holder is the subscriber who created the customer account through which the Product was originally purchased). If you hold multiple, validly licensed copies, you may not use, copy, or install the Subscription Product on any system with more than the number of devices permitted by license, or permit the use, copying, or installation by more users, or on more devices than the number permitted by the license. You may not decompile, “reverse-engineer”, disassemble, copy, destroy, deface, or otherwise attempt to modify the content of the Subscription Product or any Other Product.

RESTRICTIONS ON ALTERATION

You may not modify the any of our Products or create any derivative work from our Products or their accompanying documentation. Derivative works include but are not limited to translations. You may not alter any files or libraries in any portion of our Products.

RESTRICTIONS ON COPYING

You may not copy any part of our Products except to the extent that licensed use inherently demands the creation of a temporary copy stored in computer memory and not permanently affixed on storage medium. You may make one archival copy which must be stored on a medium other than a computer hard drive.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

UNLESS OTHERWISE EXPLICITLY AGREED TO IN WRITING BY PILOTNICK, PILOTNICK MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, IN FACT, OR IN LAW, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OTHER THAN AS SET FORTH IN THIS AGREEMENT OR IN THE LIMITED WARRANTY DOCUMENTS PROVIDED WITH OUR PRODUCTS.

PILOTNICK makes no warranty that any of our Products will meet your requirements or operate under your specific conditions of use. PILOTNICK makes no warranty that operation of a Subscription Product will be secure, error-free, or free from interruption. YOU MUST DETERMINE WHETHER OUR PRODUCTS SUFFICIENTLY MEET YOUR REQUIREMENTS FOR SECURITY AND UNINTERRUPTABILITY. YOU BEAR SOLE RESPONSIBILITY AND ALL LIABILITY FOR ANY LOSS INCURRED DUE TO FAILURE OF THE SUBSCRIPTION PRODUCT TO MEET YOUR REQUIREMENTS. PILOTNICK WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE FOR THE LOSS OF DATA ON ANY COMPUTER OR INFORMATION STORAGE DEVICE.

UNDER NO CIRCUMSTANCES SHALL PILOTNICK, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND (INCLUDING LOST REVENUES OR PROFITS OR LOSS OF BUSINESS) RESULTING FROM THIS AGREEMENT, OR FROM THE FURNISHING, PERFORMANCE, INSTALLATION, OR USE OF THE SUBSCRIPTION PRODUCT, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, OR THE NEGLIGENCE OF PILOTNICK OR ANY OTHER PARTY, EVEN IF PILOTNICK IS ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT THAT THE APPLICABLE JURISDICTION LIMITS PILOTNICK’S ABILITY TO DISCLAIM ANY IMPLIED WARRANTIES, THIS DISCLAIMER SHALL BE EFFECTIVE TO THE MAXIMUM EXTENT PERMITTED.

LIMITATION OF REMEDIES AND DAMAGES

Your remedy for a breach of this Agreement or of any warranty included in this Agreement is a corrected copy of the Product. You understand that corrections to the Subscription Product occur on a semi-annual basis, up to twice per year. You also understand that PILOTNICK does not provide specific delivery dates to customers on when a correction will be published. Any dates given are mere estimates provided as a courtesy and you agree to hold PILOTNICK harmless if we do not publish updates on such dates. Any and all content modifications within any Product licensed by PILOTNICK is at the sole discretion of PILOTNICK.

You will not be entitled to any refund whatsoever. Any claim must be made within the applicable warranty period. All warranties cover only defects arising under normal use and do not include malfunctions or failure resulting from misuse, abuse, neglect, alteration, problems with electrical power, acts of nature, unusual temperatures or humidity, improper installation, or damage determined by PILOTNICK to have been caused by you. All limited warranties on the Subscription Product are granted only to you and are non-transferable. You agree to indemnify and hold PILOTNICK harmless from all claims, judgments, liabilities, expenses, or costs arising from your breach of this Agreement and/or acts or omissions.

GOVERNING LAW, JURISDICTION, AND COSTS

This site (excluding any linked sites) is controlled by PILOTNICK from our offices within the State of Colorado, in The United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Colorado, by accessing this site, both of us agree that the statutes and laws of the State of Colorado, without regard to the conflicts of laws principles thereof and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this site and the purchase of products and services available through this site. Each of us agrees and hereby submits that any and all claims, controversies, breaches or disputes arising from or related to this Agreement, including those pertaining to the formation, construction, performance, applicability, interpretation, or enforceability of this Agreement, or any claim or assertion that all or part of this Agreement is void or voidable, shall be settled by binding arbitration before one arbitrator according to the rules and procedures of JAMS . The Federal Arbitration Act shall govern the interpretation, enforcement and proceedings pursuant to the arbitration clause in this agreement. The arbitrator may consider the testimony and evidence presented by the parties through any or all of the following types of hearings: documentary hearing, teleconference hearing, or through a standard scheduled hearing physically-attended by the parties and legal counsel if any. Any standard arbitration hearing that requires the parties’ physical presence shall be held in Denver, Colorado. The Parties also agree that any award rendered by the arbitrator may be entered as a judgment in any court of competent jurisdiction.

SEVERABILITY

If any provision of this Agreement shall be held to be invalid or unenforceable, the remainder of this Agreement shall remain in full force and effect. To the extent any express or implied restrictions are not permitted by applicable laws, these express or implied restrictions shall remain in force and effect to the maximum extent permitted by such applicable laws.

AUTOMATIC SUBSCRIPTION ENROLLMENT

You are automatically enrolled in a program called a “Premium Update Subscription.” This is your license subscription. At the time of purchase, you are initially purchasing the right to utilize said license for a period of one-year. After the one-year period lapses, you will be automatically billed for an additional year. This will continue until you cancel your subscription, subsequently forfeiting your license for continued product use.

SUBSCRIPTION CANCELLATION

YOU ARE PERMITTED TO CANCEL YOUR SUBSCRIPTION LINKED TO A PRODUCT AT ANY TIME IN YOUR CUSTOMER ACCOUNT, LOCATED AT HTTPS://WWW.PILOTNICK.COM/MY-ACCOUNT/. CANCELLATION WILL BE EFFECTIVE ON THE NEXT ANNIVERSARY DATE OF YOUR SUBSCRIPTION. ONCE YOUR LICENSE IS CANCELED, YOUR SUBSCRIPTION WILL ENTER A “PENDING CANCELATION” STATUS; PERMITTING YOU TO DOWNLOAD PRODUCT UPDATES UNTIL YOUR SUBSCRIPTION FULLY EXPIRES ON THE DAY WHICH OCCURS EXACTLY ONE-YEAR FROM THE INITIAL DATE OF PURCHASE. AT THIS TIME, BILLING WILL STOP, AND YOUR LICENSE TO USE, AND YOUR ACCESS TO, THE SUBSCRIPTION PRODUCT WILL END. ONCE YOUR LICENSE IS CANCELED, YOU WILL BE OBLIGATED TO DELETE AND REMOVE ALL COPIES OF THE SUBSCRIPTION PRODUCT IN YOUR POSSESSION, AND YOU NO LONGER HAVE ANY RIGHTS WHATSOEVER TO INSTALL, USE, RETAIN, OR VIEW THE SUBSCRIPTION PRODUCT. AT SAID TIME, ALL COPIES OF THE SUBSCRIPTION PRODUCT MUST BE DELETED FROM ALL DEVICES IN WHICH THEY WERE INSTALLED, INCLUDING ON THE STORAGE MEDIUM FOR ARCHIVAL PURPOSES.

ONCE A SUBSCRIPTION (LICENSE) IS CANCELLED. IT CAN BE REINSTATED. OUR CUSTOMER SIMPLY WOULD NEED TO RE-SUBSCRIBE TO THE SUBSCRIPTION PRODUCT AND PAY THE ANNUAL SUBSCRIPTION FEES. TO RE-SUBSCRIBE TO A SUBSCRIPTION, YOU MUST GO TO YOUR CUSTOMER ACCOUNT LOCATED AT HTTPS://WWW.PILOTNICK.COM/MY-ACCOUNT/SUBSCRIPTIONS/, THEN CLICK VIEW (ON THE CANCELLED SUBSCRIPTION), THEN RE-SUBSCRIBE. PAY THE FEES, AND YOUR SUBSCRIPTION WILL BE INSTANTLY REINSTATED. MORE INFORMATION ON HOW TO RE-SUBSCRIBE CAN BE FOUND AT HTTPS://WWW.PILOTNICK.COM/SUPPORT/.

PRIVACY POLICY

Effective as of Monday, January 1, 2018

EFFECTIVE DATE

This Privacy Policy is effective as of Monday, January 1st, 2018.

OUR COMMITMENT TO YOUR PRIVACY

Protecting your private information is our priority. This Statement of Privacy applies to the Site and the entity of PILOTNICK Publishing, Ltd. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to PILOTNICK Publishing, Ltd. include PILOTNICK.COM and PILOTNICK. The PILOTNICK website is an e-commerce Site that offers Textbooks, Online Courseware, Flight Maneuver Reference Guides, and more. By using the PILOTNICK website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION

PILOTNICK may collect personally identifiable information, such as your name. If you purchase PILOTNICK products and/or services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by PILOTNICK. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the Site, to maintain the quality of the Site, and to provide general statistics regarding use of the PILOTNICK website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through PILOTNICK public message boards, this information may be collected and used by others. PILOTNICK encourages you to review the privacy statements of websites you choose to link to from PILOTNICK so that you can understand how those websites collect, use and share your information. PILOTNICK is not responsible for the privacy statements or other content on websites outside of the PILOTNICK website.

USE OF YOUR PERSONAL INFORMATION

PILOTNICK collects and uses your personal information to operate its website(s) and deliver the services you have requested. PILOTNICK may also use your personally identifiable information to inform you of other products or services available from PILOTNICK and its affiliates. PILOTNICK may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. PILOTNICK DOES NOT SELL, RENT OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES.

PILOTNICK may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PILOTNICK, and they are required to maintain the confidentiality of your information. PILOTNICK may keep track of the websites and pages our users visit while logged on to the Site, in order to determine what PILOTNICK products and/or services are the most popular. This data is used to deliver customized content and advertising within PILOTNICK to customers whose behavior indicates that they are interested in a particular subject area.

PILOTNICK will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PILOTNICK or the site; (b) protect and defend the rights or property of PILOTNICK; and, (c) act under exigent circumstances to protect the personal safety of users of PILOTNICK, or the public.

USE OF COOKIES

The PILOTNICK website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PILOTNICK pages, or register with PILOTNICK site or services, a cookie helps PILOTNICK to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PILOTNICK website, the information you previously provided can be retrieved, so you can easily use the PILOTNICK features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PILOTNICK website or other websites you visit.

SECURITY OF YOUR PERSONAL INFORMATION

To secure your personal information from unauthorized access, use, or disclosure, PILOTNICK uses an extended validation (EV) SSL Certificate on our domain, and two-factor authentication is utilized by all staff. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol, and Transport Layer Security (TLS) protocol.

CHILDREN UNDER THIRTEEN

PILOTNICK does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.  In compliance with the U.S. Children’s Online Privacy Protection Act (COPPA), our services and products are not directed to users under 18 years of age unless accessed under the careful supervision and consent of a parent or legal guardian.  Any use by someone under this age is strictly prohibited and will be terminated immediately upon discovery. Further, any personally identifiable information provided by someone under 13 or that identifies someone under this age, will be deleted immediately upon discovery if in violation of this restriction. If you are under 18, you may use the Site only with permission of a parent or guardian.

DISCONNECTING YOUR PILOTNICK ACCOUNT FROM THIRD PARTY WEBSITES

You will be able to connect your PILOTNICK account to third party accounts. BY CONNECTING YOUR PILOTNICK ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third-party account anytime. Navigate to your customer account, located at: https://www.pilotnick.com/my-account. Click on the Account Details Tab, Scroll Down to Social Login Account. You may now modify your Social Login Accounts.

OPT-OUT & UNSUBSCRIBE

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from PILOTNICK by navigating to https://www.pilotnick.com/unsubscribe/, then enter the email address that you wish to have removed from our mailing lists.

CHANGES TO THIS STATEMENT

PILOTNICK will occasionally update this Statement of Privacy to reflect company and customer feedback. PILOTNICK encourages you to periodically review this Statement to be informed of how PILOTNICK Publishing, Ltd. is protecting your information.